Consumer Rights: Resolving Disputes
If you have bought or hired goods or services, and are unhappy with any aspect of the transaction for whatever reason, our experts can help.
There is a variety of remedies available to consumers under current legislation, including the Sale and Supply of Goods to Consumers Regulations 2003.
Whether you have purchased goods in person, online or by mail order with which you are unhappy, or have engaged a service provider who you feel has not delivered on their promises, we will identify the best solution for you at a cost that is transparent and proportionate so that justice can be done and you can be recompensed.
We handle all types of consumer disputes including:
- Faulty products
- Goods not fit for purpose
- Unfair consumer contracts
- Faulty or incomplete work
- Goods or services not as described